Commitment to Your Privacy
We invite you to read this policy carefully to understand how we
safeguard your information and respect your privacy. Your use of our Site and
Services signifies your consent to our collection, use and disclosure practices
as well as other items described in our policy.
Information We Collect and Use
We define “Personal Information” as any data that
identifies, relates to, describes, is reasonably capable of being
associated with you personally, or could reasonably be linked with you, either
directly or indirectly. Direct identification can be through information such
as your name, while indirect identification might involve data about your usage
of our Services.
Types of Personal
Information Collected
We, along with any third-party providers we work with, may collect
the following types of Personal Information when you submit a contact form
through our website, submit information necessary to secure our services, submit
information through other electronic means, or through cookies (discussed in
more detail below):
- Contact Information: such as your name and business name,
Email addresses, address and/or business address, phone numbers;
- Financial Information: Credit card details and bank account
numbers used of purchasing our Services;
- Geolocation data;
- Internet or Other Electronic Activity: Information about the device you use
to access our Site, including the type of device, ratings & reviews
you post to our Site, operating system, and browser, Internet Service
Provider (ISP) and Internet Protocol (IP) address;
- Audio, Electronic, and Visual Information: Photographs or videos that you
provide to us, call recording of certain communications, Content from
communications with you in connection with your use of our Services;
- Inferences Drawn from Personal Information: While we presently do not build
client profiles, this information involves the development of such
profiles reflecting your preferences, created based on the information
collected above;
- Demographic Information: Gender, age, employment
information, and race;
- Additional Personal Information (e.g. National
Provider ID and/or Licensure Information);
- Any other information about you that you provide when
contacting us through our Site, social media pages, or any other means.
Purpose of Collection
The collected Personal Information is utilized to:
- Provide our Services and understand how they are used
so that we can make useful improvements;
- Understand
our clients and potential clients and their needs so that we can
communicate more effectively and provide more relevant information;
- Evaluate how
our Site is used and offer improvements that will enhance user experience
on our Site;
- Process
transactions and fulfill service requests;
- Comply with legal requirements and protect the rights
and safety of our users and others.
How We Use Your Personal Information
We may use your personal information for the following
purposes:
Transactional Purchases:
- Processing
Payments: We use financial information, like credit card details, to process
payments for the Services you purchase from us;
- Order
Fulfillment: Your contact details aid in fulfilling service and/or subscription
orders, providing customer support, and managing client relationships;
Analytic Purposes
- Provide
you with the Site and Services as well as send alerts about your account;
- Site
Optimization: Information about your device and how you interact with our Site
helps us optimize its functionality and user interface.
- Service
Improvement: By analyzing usage patterns, we can enhance the effectiveness of
our Services, tailor them to user preferences, and innovate new solutions;
- Client Informational Purposes
- Targeted Communications: We use your contact information to send
updates regarding fees, services, or other information that we believe will be
of interest to you;
- Maintenance and Improvement of the Site and Services
- User
Experience Enhancement: We continually strive to improve our Site and Services
based on the information and feedback we receive from you;
- Feature
Development: Your usage information informs our development of new features and
offerings on our Site and in our Services;
- Review Content Creation Purposes
- Customer Feedback: We may use your information to reach out for
reviews or testimonials to understand customer satisfaction and improve our
service offerings;
- Content Development: Insights gathered from user interactions
contribute to creating relevant and engaging content on our platforms;
- Security and Fraud Prevention
- Protecting
Our Users: We use your information to enhance the security of our Site and
Services, prevent fraudulent transactions, and protect our users’ data from
unauthorized access;
- Monitoring
and Prevention: Regular monitoring of activity on our Site helps us detect and
prevent potential security threats or fraudulent activities;
- Legal and Other Requirements
Compliance with Laws: We may use or disclose your information as
necessary to comply with legal obligations, such as responding to subpoenas or
court orders;
Protecting Rights and Interests: Your information may be used to
protect the rights, property, or safety of our users, or others, as required or
permitted by law;
Cookies
Cookies are small text files that are placed on your device by
websites that you visit. They are widely used to make websites work more
efficiently, as well as to provide information to the owners of the site.
How We Use Cookies
- Site Functionality and Analytics: Cookies also help
us analyze how our Site is being used, which in turn allows us to improve
your user experience.
Types of Cookies Used
- Session Cookies: These are temporary cookies that
remain in the cookie file of your browser until you leave the Site. They
enable Site functionalities and are essential for the proper functioning
of the Site.
- Persistent Cookies: These cookies remain on your
device for a pre-defined period of time even after you leave the Site.
They are used to remember your preferences or actions across the Site.
- Third-Party Cookies: These cookies are set by domains
other than our domain. They are used for advertising and analytic
purposes, allowing us to provide more relevant content.
Managing
and Opting Out of Cookies
- Browser
Settings: You can manage or opt out of cookies at any time by adjusting
your browser settings. Most browsers allow you to refuse to accept cookies
and to delete cookies. The methods for doing so vary from browser to
browser, and from version to version.
- Third-Party
Tools: There are also third-party tools available that can help you manage
your cookie preferences.
- Contact Us through our website contact form for
Assistance: If you wish to have your information removed from our systems,
or if you have any questions about our use of cookies, please contact us
directly. We are committed to respecting your choices and privacy.
We may use Google Analytics on the Site and Services to analyze
how users use the Site and Services, and to provide advertisements to you on
other websites. For more information about how to opt out of having your
information used by Google Analytics, visit https://tools.google.com/dlpage/gaoptout/.
Your Consent
By using our Site, you consent to our use of cookies as described
in this policy. We believe in transparency and are committed to informing you
about how we use cookies to improve your experience with us.
Data Sharing and Disclosure
We do not sell your data under any circumstances. This section
outlines the circumstances under which we might share your data and the types
of third parties we might share it with.
Circumstances for Data Sharing
- Legal Compliance and Protection: We may disclose personal
information when required by law, such as to comply with a subpoena or similar
legal process. In cases of fraud prevention or to protect the safety of our
clients and the public, we may also share information.
- Third-Party Service Providers: We engage with various third-party
service providers to perform functions on our behalf. This includes payment
processing, providing analytics, marketing assistance, and customer service.
These service providers have access to personal information needed to perform
their functions but are not permitted to use it for other purposes.
- Business Transactions: In the event of a merger, acquisition, or
sale of all or a portion of our assets, personal information may be transferred
as part of the transaction. We will notify you via email and/or a prominent
notice on our website of any change in ownership or uses of your personal
information, as well as any choices you may have regarding your personal
information.
Types of Third Parties
- Service
Providers: Entities that provide services on our behalf, such as payment
processors, customer service, affiliates, marketing, and analytics tools.
- Marketing
Partners: Partners who assist with our marketing and promotional efforts.
- Law
Enforcement, Consultants and Advisors: Legal, financial, and consultants who
assist with various aspects of our operations and strategy.
- Credit
Card Processors: Companies that process credit card transactions on our behalf.
These third parties have their own privacy policies, which may
differ from ours. We encourage our users to read the privacy policies of any
third-party services they interact with.
Data Security
We
use industry-standard data protection mechanisms to safeguard your
information. While we do not disclose specific details of our security
infrastructure, we assure you that we use technical and organizational measures
to protect your information, aligning with the best practices in the industry.
We strive to use the best security practices; however, it’s important to note
that no data storage or transmission over the Internet can be guaranteed to be
100% secure. As such, we cannot ensure or warrant the absolute security of any
information you transmit to us, and you do so at your own risk.
Children’s Privacy
Our
Site is not directed at children under the age of 13, and we do not knowingly
collect personal information from children under this age. If you are a parent
or guardian and become aware that your child has provided personal information
to us without your consent, please contact us through our website contact form
immediately. We will work to remove any such information from our records.
Links
Our Site may contain links to external websites
that are not operated by us. These links are provided for your convenience to
provide further information. The inclusion of any links does not necessarily
imply a recommendation or endorse the views expressed within them. Each
external site has its own privacy policy. We are not responsible for the
content or the privacy practices of these external websites. We strongly
encourage you to read the privacy policies of any external websites you visit
through our links to understand how your information may be collected and used.
By using our Site and accessing these external
links, you acknowledge and agree that we are not responsible for the privacy
practices or the content of these external websites.
Advertising
and Online Tracking
Use of Third-Party Services
Our Site and
Services employ third-party companies to collect certain information during
your visits. This includes, but is not limited to:
- Click stream
information.
- Web browser type.
- Time and date of
visit.
These
companies utilize this information to help us provide a better on-line
experience.
Understanding “Do
Not Track” Settings
Your
web browser may have a “Do Not Track” (DNT) setting, which, when
enabled, sends a signal to websites you visit, indicating that you do not wish
to be tracked, particularly for targeted advertising.
Our Response to
DNT Signals
- Current Policy: Our Site currently does not respond to
or take any action with respect to web browser DNT signals. This means
that our practices in data collection and usage will continue as described
in our Privacy Policy, irrespective of any DNT signals.
Third-Party
Opt-Out Options
- Third-Party
Cookies: Third-party service providers that we may use from time to time
potentially use cookies on our Site may provide options for opting out of
targeted advertising practices.
- Opt-Out
Resources: For more information about opting out of targeted advertising,
you can visit the Digital Advertising Alliance’s opt-out website or the
Network Advertising Initiative’s opt-out website.
- More on DNT: To learn more about “Do Not
Track,” please visit www.allaboutdnt.com.
While
we do not display advertisements on our website, please be aware that opting
out of targeted advertising does not mean you will no longer see ads; it simply
means that the ads you see will not be personalized based on your online
behavior.
Opt-Out
of Sharing Personal Information
Residents
of certain states may have specific rights regarding the sharing of personal
information. In these states, the use of third-party cookies and other tracking
devices on our Site might be considered as “sharing” under state law.
How to Exercise Your Opt-Out Rights
Opt-Out
Requests: If you wish to opt out from the “sharing” of your personal
information, please contact us directly. We will also delete your personal
information, upon request.
We
encourage you to print a copy of this privacy policy for your records and check
the Site frequently for any changes.
ADA
Compliance
The Americans with Disabilities Act (ADA) is a
civil rights law that prohibits discrimination based on disability. It mandates
that “places of public accommodation,” including websites, must be
accessible to people with disabilities We strive to design our Site to meet
ADA standards and provide an inclusive experience for all users. If you
encounter any barriers or have difficulty accessing any part of our Site,
please contact us immediately. Your feedback is crucial in helping us identify
and address accessibility issues promptly.